Return & Refund Policy

Last updated: October 21, 2024

Thank you for choosing bdCoder. We value your trust and strive to provide quality services and digital solutions. This Return & Refund Policy explains the terms under which refunds or returns may be applicable for products and services purchased through https://bdcoder.com/.

1. Digital Services

Most of our offerings, such as web development, design, software solutions, and digital marketing services, are digital in nature. Once delivered, completed, or activated, these services are generally non-refundable.

However, if you experience any issue with service delivery or quality, please contact us within 7 days of delivery. We will review your case and attempt to resolve the issue with revisions or alternative solutions.

2. Software & Digital Products

• No Refunds for Instant Downloads: Due to the nature of digital files and scripts, once a product is downloaded, we cannot offer a refund.
• Defective Products: If the digital product is faulty, corrupted, or not functioning as described, you must notify us within 3 days of purchase. After verification, we may provide a replacement file or a full refund.

3. Custom Development Projects

• Deposits: Any upfront payments or deposits made for custom projects are non-refundable.
• Project Cancellation: If a project is canceled before work has begun, a refund (minus administrative costs) may be issued at our discretion.
• In-Progress Work: For cancellations during ongoing projects, partial refunds may be considered based on the work completed up to the date of cancellation.

4. Training, Consultation & Subscription Services

All payments made for training sessions, consultation, or subscription-based services are non-refundable once the service period has started. If you cancel before the service period begins, you may request a full or partial refund depending on the agreement made at purchase.

5. Exceptions

We may consider refunds or credits under exceptional circumstances, such as:

• Duplicate payments made by error.
• Technical issues preventing access to our service or product.
• Failure on our part to deliver the promised service.

6. How to Request a Refund

If you believe you are eligible for a refund, please contact us at:

https://bdcoder.com/contact

When submitting your request, please include:

• Order number or invoice reference
• Purchase date
• Details of the issue

7. Processing Refunds

Approved refunds will be processed within 7–14 business days, depending on your payment method and financial institution.

8. Changes to This Policy

We may update this Return & Refund Policy from time to time. Any changes will be posted on this page with the updated "Last updated" date. Please check back periodically to stay informed.